How a Leading Service Provider Transformed Mobile Transport Visibility with Creanord
Summary
Solution for mobile transport and business services performance monitoring
In today’s hyperconnected world, mobile networks are expected to deliver seamless performance at all times. But with explosive data growth and the rollout of 5G, ensuring consistent quality and visibility across transport networks is more critical – and more challenging – than ever.
One of the world’s most advanced service providers, with over 140 million customers globally and a full-scale commercial 5G network, recently faced this very challenge. Operating in a highly demanding market in the Middle East, where mobile penetration is sky-high and customer expectations are uncompromising, this provider needed to address growing concerns over network quality and visibility – fast.
What they discovered in Creanord’s TWAMP-based service assurance solution not only exceeded expectations, it became a cornerstone for both mobile transport and managed business services performance monitoring.
From Visibility Gaps to Future-Proof Assurance
The operator realized their existing tools couldn’t provide the detailed insight needed to maintain their high standards for user experience. They sought a solution that could:
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Unveil emerging issues in real time
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Scale with growing demand and evolving technologies
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Integrate flexibly with their OSS and big data systems
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Provide a cost-effective path forward—without duplicating efforts
Enter Creanord.
The solution delivered unmatched performance visibility, enabled by a powerful combination of:
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PULSensor probes deployed across 3G, 4G, and 5G backhaul
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Segmented measurement across last mile and optical core transport
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Advanced SLA metrics tracked through TWAMP
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Support for VRF-based testing for high-resilience infrastructure
And most importantly, all this was seamlessly integrated into the customer’s existing ecosystem – from fault management with IBM Tivoli to big data, provisioning, and diagnostics platforms.
A Trusted Partnership for the Long Term
What started as a strategic deployment has now grown to hundreds of thousands of measured connections, with the customer citing Creanord’s flexibility, reliability, and collaborative spirit as key to their ongoing success.
Even non-technical operational staff are now empowered to pinpoint issues, isolate root causes, and maintain service excellence—all thanks to the intuitive insights from PULScore and its resilient architecture.
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