Unlocking Customer Loyalty – Mastering OTT & Social Media Quality of Experience
Episode #18
Pulse of networks webinar / How to Build Outperforming 5G Networks
Date: 6 November | Morning Session Time: 10 AM EET / 3 AM EST | Evening Session Time: 4 PM EET / 10 AM EST
What and for whom?
In today’s digital landscape, video streaming and social media are king. But with 40% of customer churn directly linked to network issues, how can you guarantee a flawless experience for your users on platforms like Netflix, Disney+, YouTube, and TikTok?
Join us for an exclusive webinar in cooperation with our partners from AVEQ, a leader in streaming quality measurement. We unveil the latest advancements in OTT and social media monitoring and discuss how you can accurately measure the complex variables of modern streaming in order to get real-time insights into your customers’ Quality of Experience (QoE).
In this webinar, you’ll learn how to:
- Gain a deeper understanding of the end-user experience on major streaming and social media platforms.
- Translate complex performance data into a simple, actionable Mean Opinion Score (MOS) based on international standards.
- Proactively identify and resolve network issues before they impact your customers.
- Reduce churn and increase customer satisfaction by exceeding their digital experience expectations.
Are you ready to move from reactive troubleshooting to proactive assurance? Register today to secure your spot!
Register to the webinar here:
About Creanord
Creanord is a specialist in network performance and service assurance with more than 20 years of experience in developing solutions for mobile operators, broadband fiber, managed service, and wholesale providers, as well as critical communication providers. Creanord’s PULSureTM solution enables accurate tracking of network and application performance. Creanord’s technology has been implemented in over 30 countries and more than 60 networks globally.
About AVEQ
AVEQ is a technology company specializing in the measurement and analysis of video streaming performance and Quality of Experience (QoE). AVEQ’s flagship product, Surfmeter, is built on industry-standard QoE models and enables streaming and content providers, network operators, and regulators to obtain end-user-centric data to validate performance and diagnose service quality issues. Companies trusting AVEQ include Tier-1 ISPs, OTT, and network providers in the EU and the US, as well as benchmarking providers in the DACH region.